Objectives

To equip the participants with an overall knowledge in the day to day branch banking operations with a view to make them understand the role of a branch as a delivery channel to serve the customers.

Course Contents

Overview of Banking System in Sri Lanka

Teller Functions

Different types of Accounts

Banker Customer Relationship

Collection and Payment of Cheques

Cheques clearing system

Inward Outward Remittances

Principles of Lending

FOREX Accounts related transactions and regulations

Trade Services

Attendance: Continuous attendance, either physically or online will be considered in allowing to sit for the final examination